Privacy Policy

At Veridian Content Group, protecting your privacy is a priority. This policy explains how we collect, use, and safeguard your information when you interact with our online platform, including our digital media content, e-learning courses, and community engagement services.

Information We Collect

We collect information that you provide directly to us and data collected automatically through your use of our services, including:

• Personal Information: such as your name, email address, postal address, and any other details you submit when registering for courses or subscribing to our content.
• Usage Data: information about how you interact with our website and digital products, including clicking patterns, browsing behavior, and device information.
• Payment Information: when you purchase courses or subscriptions, we collect payment details through secure third-party services; we do not store full payment card data.
• Communications: correspondence you send to us, including inquiries, support requests, or feedback.

How We Use Your Information

We process your data to:

• Provide, maintain, and improve our digital media content, e-learning courses, and platform functionality.
• Personalize your experience by recommending relevant content and resources.
• Facilitate transactions and communicate about your purchases or subscriptions.
• Respond to your questions and provide customer support.
• Comply with legal obligations and protect our rights.

Legal Basis for Processing

When processing personal data of individuals in the European Economic Area (EEA), we rely on one or more of the following legal bases:

• Your consent where you have given it freely and explicitly.
• Performance of a contract with you, such as course enrolment or subscription agreement.
• Compliance with legal obligations affecting our business.
• Legitimate interests, such as improving our services and protecting against fraud.

Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and analytics partners. All such partners are contractually bound to protect your data in accordance with applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting requirements.

Your Rights Under GDPR

If you are located within the EEA, you have rights regarding your personal data, including to:

• Access the information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of personal data when no longer necessary.
• Withdraw consent at any time where processing is based on consent.
• Object to or restrict certain types of processing.
• Data portability to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us via postal mail at the address below.

Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze trends, and administer the website. You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect personal data from children under this age without verifiable parental consent.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements or our services. We encourage you to review this page regularly for the latest information.

Contact Information

If you have any questions or requests regarding your personal data or this privacy policy, please contact us by mail at: